Received my order from Luvme Hair today and everything looked great—except the wig cap wasn’t included in the package. It was listed in the product description, so I’m wondering if it ships separately or if I should ask for a replacement.
My first Luvme Hair order just came in, and the wig itself looks beautiful—exact style and color I picked. I noticed the wig cap was missing, which had been listed as part of the purchase. I searched https://luvme-hair.pissedconsumer.com/customer-service.html , saw a few comments where customers had the same thing happen. In most cases, the cap was either sent separately or included in a follow-up package. I reached out through their support chat and got a quick response confirming they’d send one. Easy fix, and the quality of the wig made up for the small mix-up.
